FAQ
Shipping
Where does Beard Growth ship?
We ship worldwide, so you can order Beard Growth essentials wherever you live.
How much does shipping cost?
Orders of $40 or more ship free. Orders below $40 have an $8 shipping fee.
How long will my order take to arrive?
Delivery usually takes 7 to 15 business days. Actual timing can vary by destination and carrier.
Returns and refunds
Can I return my order?
Yes. You can return an order by mail within 30 days. Return shipping is your responsibility unless the item is defective.
How do I get a refund?
Once an eligible return is received, we provide a full refund. Items must be returned by mail within the 30-day return period.
What happens if my item arrives defective?
Defective items qualify for free return shipping and a full refund. Email us at support@beardgrowth.shop on a business day so we can help with the return.
Warranty and products
Do your products have a warranty?
Products carry their manufacturer's warranty. Our 30-day return policy also applies when an item is returned by mail; you pay return shipping for a standard return, while defective items qualify for free return shipping and a full refund.
Payment and savings
Which payment methods do you accept?
We accept credit cards and PayPal.
How do I use the BEARD17 discount?
Enter BEARD17 at checkout to get 17% off your order. The code can be reused sitewide.
Orders and support
How can I get help with my order?
Our team is based in the United States and can be reached by email on business days. Send your order question to support@beardgrowth.shop, and include the details we need to identify your order.
Who can help me choose a beard grooming product?
Beard Growth carries beard oils, balms, washes, conditioners, waxes, brushes, combs, styling products, shaving and body care, and natural deodorants from brands including Live Bearded, Beardbrand, Zeus Beard, Mountaineer Brand, Honest Amish, BFWood, and ZilberHaar. Email support@beardgrowth.shop on a business day for help choosing between products.